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trustEquationExample Note中文

Test: My Trust Level with My Direct Manager

Trust = (Credibility + Reliability + Intimacy) / Self-orientation

From The Trusted Advisor. A self-assessment of my working relationship with my manager after one year, checked item by item to see where the trust really stands.

Assessed relationship: Direct manager · Sam (working together for 1 year 2 months)


🎯 Credibility (Do my words hold up?)

Positive

  • Proven high-quality results (Q2 growth review cited by the director)
  • Constructive feedback
  • Prestigious certificates / reputation
  • Sees the essence of complex issues
  • Solves complex problems

Negative

  • Insufficient expertise (real gap after moving into the growth domain)
  • Lack of independent thinking
  • Pretending to know
  • Only criticizing without suggestions (occasionally only nitpicking in design reviews)

⏰ Reliability (Do my actions hold up?)

Positive

  • Keeps promises
  • Organized work
  • Punctual (late to weekly sync twice…)
  • Doesn't over-promise
  • Calm under pressure

Negative

  • Misses deadlines (analytics dashboard slipped two weeks in a row)
  • Quality compromises
  • Prioritizes urgent-over-important (constantly interrupted by firefighting)
  • Repeating mistakes

💞 Intimacy (How close are we?)

Positive

  • Frequent contact (weekly 1:1)
  • Knows personal details (knows he cares most about data rigor)
  • Shared interests / values
  • Proactive attention
  • Shared hardships (never weathered a major incident together)

Negative

  • No contact outside work (zero personal connection)
  • Don't know each other
  • No deep communication (career planning never came up)
  • Being unknown to the other

🪞 Self-orientation (the denominator — the lower the better)

Behaviors that lower S

  • Faces problems proactively
  • Shares credit
  • Seeks solutions before excuses (last slip, I led with the reasons)
  • Cooperative mindset

Behaviors that raise S (watch out)

  • Avoiding problems
  • Making excuses (yes, see above)
  • Taking credit / blaming others
  • Self-centered

📊 Conclusion & Actions

  • Current trust level: Above medium. The C and R base is solid, but I and S drag the overall level down — that's the intuition of the equation: however large the numerator, a large denominator dilutes trust all the same.
  • Weakest element: I (Intimacy). Our 1:1s stay strictly business; we've never talked about growth aspirations. On S, I need to break the "explain first, solve later" habit.
  • Next actions:
    1. In next week's 1:1, proactively ask for one piece of career advice — open one deep conversation;
    2. Switch delivery rhythm to "halfway sync on Wednesday" — transparency cures slipping;
    3. In the next review, offer an alternative before pointing out problems.

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